✅ You're Booked! Here's What Happens Next...

Thanks for scheduling your virtual lesson with Coach D! Below are the key details to help you prepare—and most importantly—please read the cancellation and refund policy carefully.

📧 Confirmation & Zoom Link

• You should receive an email confirmation with your scheduled time and Zoom link.

• Save your Zoom link to your Notes app and connect it to your iPhone/Google calendar for easy access and reminders.

• If you didn’t receive an email confirmation, please check your spam/junk folder or contact us at [email protected].

❗️Cancellation + Refund Policy (PLEASE READ)

Because virtual lesson availability is limited, we strictly enforce our cancellation policy:

• Cancel 48+ hours in advance: Full refund

• Cancel 24–48 hours before: 50% refund

• Less than 24 hours or same-day cancellations: No refund

If you cancel:

• You must email [email protected] with your cancellation notice.

• To receive a refund, you must forward your cancellation confirmation and communicate directly with Coach D.

• Refunds will not be processed unless you reach out.

🚫 You are NOT allowed to reschedule on your own prior to the cancellation deadline.

• If it’s an emergency, contact Coach D directly and we’ll do our best to accommodate—but this is not guaranteed.

🧠 How to Prepare for Your Virtual Lesson

Warm-Up:
Please complete a full warm-up prior to your lesson using the Academy’s warm-up library. Be fully loose and ready to move at game-speed. If you'd rather work on drills, that’s totally fine—this time is for your development.

Equipment:

• Plyo balls or softballs

• Net, target, or catcher

• Any tools or training aids you like

• You do not need to be full distance—I will adjust to your space

WiFi/Data:
Ensure your connection is stable and ready.

🎥 Camera Setup

• Use a tripod if possible

• Right-handed pitchers: position camera behind and slightly to the right

• Left-handed pitchers: behind and slightly to the left

• If you’re limited on space, we’ll adjust—no stress

🎧 Audio Tips

• Use headphones or a Bluetooth speaker to hear instructions clearly

• Pair your device before the session

• Do a quick test beforehand to ensure everything runs smoothly

🔁 Final Reminder

This service is limited and high-demand. Please honor the cancellation policy, communicate clearly, and come prepared.

Got questions?
Email: [email protected]

See you soon on Zoom!
— Coach D